Case Manager - Field Based in Essex County, NJ
Company: UnitedHealth Group
Location: Newark
Posted on: October 18, 2024
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together.
As part of a care management team who will manage complex members,
the Field Case Manager will be the primary care manager for a panel
of members with complex behavioral health needs (i.e., mental
health or substance use disorders). Additionally, this position
will provide behavioral health support to the broader team. Care
coordination activities will focus on supporting member's medical,
behavioral, and socioeconomic needs to promote appropriate
utilization of services and improved quality of care.
Expect to spend about 80% of your time in the field visiting our
members in their homes or in long-term care facilities. You'll need
to be flexible, adaptable and, above all, patient in all types of
situations.
Primary Responsibilities:
Serve as primary care manager for high medical risks / needs
members with comorbid behavioral health needs
Engage members face-to-face and/or telephonically to complete a
comprehensive needs assessment, including assessment of medical,
behavioral, functional, cultural, and socioeconomic (SDoH)
needs
Develop and implement individualized, person-centered care plans
inclusive of goals, opportunities and interventions aligned with a
person's readiness to change to support the best health and quality
of life outcomes by meeting the member where they are
Partner and collaborate with internal care team, providers, and
community resources/partners to implement care plan
Provide referral and linkage as appropriate and accepted by member
(may include internal consult opportunities such as Housing
Navigator, Pharmacy Team, Peer Specialist, etc. or community-based
provider referrals such as PCP, specialists, medication assisted
therapy referrals, etc.)
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
4-Year or Higher degree in a behavioral health related field (e.g.,
Social Work, Psychology, Counseling, etc.)
2+ years of experience directly serving individuals with behavioral
health conditions (mental health / substance use disorders) or
individuals in long-term care, home health, hospice, public health
or assisted living
1+ years of experience with local behavioral health providers and
community support organizations (e.g., food banks, non-emergent
transportation, utility assistance, housing/rapid re-housing
assistance, etc.)
1+ years of experience with MS Office, including Word, Excel, and
Outlook
Access to reliable transportation and the ability to travel within
assigned territory to meet with members and providers
Reside or ability to travel to Essex County, NJ
Preferred Qualifications:
Current, unrestricted independent licensure as a Social Worker
Demonstrated experience/additional training or certifications in
Motivational Interviewing, Stages of Change, Trauma-Informed Care,
Person-Centered Care
Experience working in team-based care
Background in Managed Care
Bilingual in Spanish/English
Physical Requirements:
Ability to transition from office to field locations multiple times
per day
Ability to navigate multiple locations/terrains to visit employees,
members and/or providers
Ability to transport equipment to and from field locations needed
for visits (ex. laptop, stethoscope, etc.)
Ability to remain stationary for long periods of time to complete
computer or tablet work duties
New Jersey Residents Only: The hourly range for this role is $28.03
to $54.95 per hour. Pay is based on several factors including but
not limited to education, work experience, certifications, etc. In
addition to your salary, UnitedHealth Group offers benefits such
as, a comprehensive benefits package, incentive and recognition
programs, equity stock purchase and 401k contribution (all benefits
are subject to eligibility requirements). No matter where or when
you begin a career with UnitedHealth Group, you'll find a
far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Passaic , Case Manager - Field Based in Essex County, NJ, Executive , Newark, New Jersey
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