Strategic Account Manager
Company: Elite Technology
Location: New York
Posted on: October 19, 2024
Job Description:
Job Description:
Elite is seeking an experienced and customer-focused Strategic
Account Manager to join our high-growth SaaS company. As a
Strategic Account Manager, you will be responsible for managing and
growing relationships with our most strategic customers and
prospects. Your primary focus will be on driving conversion,
expansion, and renewals within this strategic portfolio.
What You'll Do:
Client Relationship Management:
- Develop and execute strategic account plans. Collaborate with
cross-functional teams to align on goals, objectives, and quarterly
business reviews.
- Develop and maintain deep relationships with key
decision-makers and stakeholders within our named
accounts.
- Serve as the primary point of contact for customers, ensuring
high levels of satisfaction and engagement.
- Understand client business goals, challenges, and industry
trends to effectively position Elite's solutions.
- Visit client sites when necessary to maintain client
relationship and close expansion deals.
Sales and Account Growth:
- Identify opportunities to upsell and cross-sell Elite's
products and services, focusing on transitioning from on-premises
to cloud solutions.
- Develop and execute strategic account plans to drive revenue
growth and achieve sales targets.
- Exceed quarterly and annual quota targets and KPIs based on
sales to new Elite customers while developing and building a strong
client base.
- Effectively prospect to uncover new sales opportunities within
the assigned territory and build strong, valued relationships with
law firms.
- Manage complex sales cycles and effectively present the value
of our applications to attorneys, finance professionals, and
C-level executives of law firms and organizations.
- Collaborate with technical teams to design and present
customized solutions that meet client needs.
Solution Expertise:
- Maintain a comprehensive understanding of Elite's product
portfolio.
- Stay updated on the latest industry trends, competitive
landscape, and emerging technologies.
- Provide product demonstrations, conduct workshops, and deliver
presentations to showcase the value of Elite's solutions.
Collaboration and Teamwork:
- Work closely with internal teams, including technical
specialists, marketing, and customer support, to ensure seamless
service delivery and customer satisfaction.
- Coordinate with partners and third-party vendors to integrate
and implement comprehensive solutions.
Reporting and Analysis:
- Track and report on sales performance, customer feedback, and
market insights.
- Use CRM tools to manage account information, track
opportunities, and forecast sales.
What You'll Need:
- Degree in Business, Sales, Marketing, Communications,
Information Technology, Computer Science, Law, or Finance. MBA
preferred.
- 7-10 years selling SaaS ERP/financial applications software and
must include previous success managing relationships with highly
strategic customers.
- Results-oriented mindset with a focus on exceeding targets in
SaaS-based sales.
- Ability to hunt up-market and extensive experience with
self-generating new business.
- Experience selling sophisticated SaaS software into C-Level
suite, preferred in the legal industry.
- Ability to thrive in a fast-paced and high growth business
environment.
- Excellent communication (written, oral) and presentation skills
(in-person, virtual).
- Experience working with ROI, cost modeling, and other
quantitative techniques to educate and persuade potential
buyers.
- Excellent organizational, prioritization, and time management
skills.
- Experience with Salesforce.com.
- An understanding of the legal marketplace, its unique business
culture, processes, value drivers and business operations.
Benefits:
- Competitive Compensation Package ($125,000 - $150,000 base
salary + variable)
- Comprehensive Healthcare Coverage (Health, Dental,
Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
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Keywords: Elite Technology, Passaic , Strategic Account Manager, Executive , New York, New Jersey
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