Client Experience Account Manager

Company: VirtualVocations
Location: Jersey City
Posted on: November 1, 2024

Job Description:

A company is looking for a Client Experience Account Manager for a remote contract position.

Key Responsibilities

Monitor compliance and regulatory performance through Key Performance Indicators (KPI)
Act as the primary contact for assigned accounts, addressing risk management and escrow service issues
Schedule and conduct regular client meetings to ensure ongoing satisfaction and support

Required Qualifications and Education

High School Diploma or GED required
4+ years of Client Service/Management experience required
Ability to work independently and as part of a team
Competent in organization, multi-tasking, and prioritization
Knowledgeable in risk management program monitoring and performance

Keywords: VirtualVocations, Passaic , Client Experience Account Manager, Executive , Jersey City, New Jersey

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