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Patient Customer Service Representative

Company: VirtualVocations
Location: Toms River
Posted on: November 8, 2024

Job Description:

A company is looking for a Customer Service Support Representative for Patient Customer Service.



Key Responsibilities

Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone


Required Qualifications

High School Diploma or equivalent
Previous medical and/or call center experience is a plus
Ability to manage time and tasks independently while maintaining productivity
Dedicated work-from-home space
Internet download speed of at least 50 megabytes per second

Keywords: VirtualVocations, Passaic , Patient Customer Service Representative, Hospitality & Tourism , Toms River, New Jersey

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