Mortgage Lender Officer Assistant

Company: CrossCountry Mortgage
Location: Hoboken
Posted on: November 15, 2024

Job Description:

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You'll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.

Responsibilities:

--- Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
--- Provide administrative support such as screening and making calls, booking appointments, etc.
--- Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
--- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
--- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork


Qualifications:

--- Preferred degree in banking or finance, and a high school diploma or equivalent is required
--- Having an NMLS license is not required, but is preferred
--- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
--- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
--- At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant


About Company:
CrossCountry Mortgage (CCM) is a top-5 retail mortgage lender. We have been recognized nine times on Inc. 5000's Fastest-Growing Private Companies list and have received countless awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, and vision, as well as a 401(k) with an employer match. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Keywords: CrossCountry Mortgage, Passaic , Mortgage Lender Officer Assistant, Other , Hoboken, New Jersey